Last Updated: [Date]
At Lantahn, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our event ticketing services. Please read this policy carefully. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information that you provide to us directly and automatically when you use our website or services, including but not limited to:
- Personal Information: Name, email address, phone number, billing address, payment information, and other contact details when you register, purchase tickets, or interact with us.
- Event Information: Details about the events you attend, tickets purchased, and preferences.
- Automatically Collected Information: IP address, browser type, operating system, device information, usage data (e.g., page views, clicks), and other analytics gathered through cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To process your ticket purchases, manage event registrations, and provide customer support.
- Communications: To send you updates, notifications, and marketing communications related to your event purchases or our services, unless you have opted out of such communications.
- Personalization: To customize your experience on our website, including suggesting events or promotions based on your interests.
- Analytics: To analyze trends, monitor website performance, and improve our services and offerings.
- Security: To protect our platform and your information from fraud, abuse, and unauthorized access.
3. Sharing of Information
We do not sell your personal information. However, we may share your information with:
- Event Organizers: We share ticket purchaser information with event organizers for event management purposes.
- Service Providers: Third-party vendors and service providers who assist us in operating our platform (e.g., payment processors, email marketing services) have access to your information but are contractually obligated to safeguard it.
- Legal Requirements: We may disclose your information if required to do so by law, to comply with a subpoena, or to protect our rights, property, or safety or those of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment gateways, and access controls. However, no data transmission or storage can be guaranteed 100% secure, and you acknowledge that you provide your personal information at your own risk.
5. Cookies and Tracking Technologies
Lantahn uses cookies, web beacons, and similar technologies to collect data about your browsing behavior and preferences. Cookies allow us to enhance your user experience by remembering your preferences and personalizing content. You may choose to disable cookies through your browser settings, but doing so may limit some functionalities on our website.
6. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, subject to applicable legal obligations.
- Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe link in the emails or contacting us directly.
To exercise any of these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. Lantahn is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Lantahn’s services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such data.
9. International Data Transfers
Your personal information may be transferred to, and maintained on, servers or databases located outside your jurisdiction where data protection laws may differ. By using our website and services, you consent to such transfers.
10. Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we will securely delete or anonymize your data.
11. Changes to this Privacy Policy
Lantahn reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is being used, please contact us at:
Lantahn Support Team
Email: sales@lotally.com
By using Lantahn’s website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
